Track your order
Your tracking number is emailed within 24 hours of dispatch. If it has not arrived, look it up here — you should never have to ask us for it.
What the statuses mean
| Status | What is happening |
|---|---|
| Processing | Paid, and queued to be packed. Usually a day or less. |
| Dispatched | It has left us and the courier has it. Your tracking number is emailed within 24 hours of this point. |
| In transit | Moving. International shipments can sit still for several days in customs without anything being wrong. |
| Delivered | The courier has marked it delivered. If it is not with you, tell us straight away and we will chase it. |
Our promise
Zero fillers. Nothing added, nothing taken away. Nature made this over centuries, and our only job is to keep it that way between the mountain and your jar — no heat, no chemicals, no shortcuts.
Your body is built to take minerals from natural sources, not synthetic ones. That's the whole reason we do it the slow way. Your health matters to us more than our production speed does.