Talk to a person
Order questions, batch numbers, subscriptions, or which format to start with. There is no ticket queue and no chatbot — the same small team reads everything.
Other ways
Manufacturing
Pakshilajit
Mohallah Gari Banda Khair Ali Khan
Abbottabad, 22010, Pakistan
US office
PakShilajit LLC
8444 Cayuga Dr
Stockton, CA 95210, USA
UK office
PakShilajit Ltd
Lytchett House, 13 Freeland Park
Wareham Road, Poole, Dorset, BH16 6FA, UK
Chasing a delivery? The tracking page is usually faster than we are.
Track your orderThe four things people email about
Your tracking number is emailed within 24 hours of dispatch and also appears in your account. If it has been longer than that, write to us and we will find out what happened rather than telling you to wait.
Normal, and a good sign. Stand the sealed jar in warm water for a few minutes, or run the spatula under a hot tap. Resin that stays soft at every temperature has usually been cut with something.
From your account, in two clicks, without emailing anyone. Skip, pause and change the interval are in the same place. A subscription you have to ask permission to leave is how a company earns a one-star review.
Yes. Send us your order number and we will tell you which batch your jar was packed from. Then look that batch up on the lab reports page and read the full report.
Our promise
Zero fillers. Nothing added, nothing taken away. Nature made this over centuries, and our only job is to keep it that way between the mountain and your jar — no heat, no chemicals, no shortcuts.
Your body is built to take minerals from natural sources, not synthetic ones. That's the whole reason we do it the slow way. Your health matters to us more than our production speed does.